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Consideration of empowering nurses and its relationship with organizational culture and patient’s satisfaction of nursing cares
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Elham Ataee zade 1   , Mohammad Sahebalzamani2 , Hojjatollah Farahani3 |
1- MSc in Nursing Management, Razi Teaching Hospital, Clinical Research Development Center, Ahvaz Jundishapur University of Medical Sciences, Ahvaz, Iran
2- PhD of Educational Management, Social Determinants of Health Research Center, Tehran Medical Sciences Branch, Islamic Azad University, Tehran, Iran , m_szamani@yahoo.com
3- PhD of Psychometrics, Department of Psychology, Tehran Medical Sciences Branch, Islamic Azad University, Tehran, Iran |
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Abstract: (5701 Views) |
| Background: Structural barriers have faced nurses with conflict of roles and feeling of powerlessness. The aim of this study was to show the importance of the empowerment of nurses in care affairs, and also corporate culture was examined as an influential factor.
Materials and methods: This descriptive – correlation study was done at hospitals dependent on Ahwaz University of Medical Sciences through quota sampling method on 400 nurses and 400 patients in 2014. Instruments for gathering data were included Work Effectiveness Questionnaire II for measuring the nurses empowering, Robbin's Organizational Culture Questionnaire and also Laschinger’s Patient Satisfaction Questionnaire.
Results: There was a significant correlation and relationship between enablement with organizational culture level (r=0.831, p<0.0001). As the corporate culture rose, the empowerment level also increased significantly and the empowerment level had a significant impact on patients' satisfaction, furthermore, the indicators effective on empowerment and satisfaction and organizational culture were identified.
Conclusion The satisfaction of patients is influenced by caregivers and health environment (dominant culture).
Keywords: Organizational culture, Empowerment, Patient satisfaction, Nurses, Iran. |
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| Keywords: Organizational culture, Empowerment, Patient satisfaction, Nurses, Iran. |
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Full-Text [PDF 146 kb]
(1829 Downloads)
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Semi-pilot: Survey/Cross Sectional/Descriptive |
Subject:
Educational management
Received: 2016/11/14 | Accepted: 2017/02/14 | Published: 2017/06/20
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